Website Privacy Notice
Last Revised: October 23, 2025
Introduction
This Privacy Notice details how Planbuddy Ltd, doing business as Book by Anyone ("us", "we" or "Company") process information of users of our website (each, "you" or "User") collected through our website at bookbyanyone.com (the "Website").
The details of the Company are as follows:
Planbuddy Ltd
2093 PHILADELPHIA PIKE #4899
CLAYMONT, DE 19703
hi@bookbyanyone.com
We may revise this notice from time to time, in our sole discretion, and the most current version will always be posted on our website (as reflected in the "Last Revised" heading). We encourage you to visit this page regularly for any changes.
What information we collect
We may collect information which could be used to identify you as follows ("Personal Information"):
Voluntary Information: We may collect information that you provide us voluntarily such as your name, e-mail address and phone number. For instance, when you sign up for our services, to receive updates or further information from us, or when you communicate with us via the 'contact us' option on the Website, or when you submit an application for a position on our "Careers" page. In those cases we will use such information to contact you in connection with your submission to us.
Device Information: We may collect specific types of connection details and information with regard to your device, software or hardware that may identify you. Such information may include your IP address or unique device identifiers etc.
We may collect additional information which cannot be regarded as Personal Information (such as information on your activity on the website or technical characteristics of your device). To the extent that we combine such information with Personal Information, we will treat the combined information as Personal Information, as long as they are combined.
Legal basis
The Company generally processes Personal Information where it is necessary for the performance of a contract with you, for the provision of our services. In specific cases we may also process Personal Information based on your consent or when it is necessary for our legitimate interests.
How we use the information
We use the information in the manners described in this Privacy Policy. In addition to the purposes listed herein, the information we collect, which may include your Personal Information, is used for the following purposes:
To deliver our services, operate our platforms, and provide customer assistance.
To process transactions, billing, and related financial operations based on the billing method you choose
To respond to inquiries and requests from our Users, to improve our Website and to provide you with further information about our products and services;
To detect and prevent fraudulent and illegal activity or any other type of activity that may jeopardize or negatively affect the integrity of the Website;
To send you marketing communications, including reminders, promotional codes, and holiday notifications, based on the contact information provided during the onboarding flow.
To comply with applicable laws, regulations, and legal processes, and to cooperate with law enforcement or other authorities when required.
To investigate violations and enforce our policies, and as required by law, regulation or other governmental authority, or to comply with a subpoena or similar legal process or respond to a government request.
With whom we share the information and for what purpose
We do not rent or sell any Personal Information. We may share Personal Information with the following recipients:
our third party vendors engaged in providing services in connection with the Website and our services (such as printing houses);
our subsidiaries and affiliated companies;
auditors or advisers of our business processes; and
any potential purchasers or investors in the Company.
We may share Personal Information with our recipients for any of the following purposes: (i) storing or processing Personal Information on our behalf (e.g., cloud computing service providers); (ii) assisting us with our business operations (e.g., printing and delivery of books); and (iii) performing research, technical diagnostics, personalization and analytics that will enable us to improve the Website and our services.
We may also disclose Personal Information, or any information you submitted via the Website if we have a good faith belief that disclosure of such information is helpful or reasonably necessary to: (i) comply with any applicable law, regulation, legal process or governmental request; (ii) enforce our policies (including our agreements), including investigations of potential violations thereof; (iii) investigate, detect, prevent, or take action regarding illegal activities or other wrongdoing, suspected fraud or security issues; (iv) establish or exercise our rights to defend against legal claims; (v) prevent harm to the rights, property or safety of us, our affiliates, our users, yourself or any third-party; (vi) for the purpose of collaborating with law enforcement agencies; and (vii) in case we find it necessary in order to enforce intellectual property or other legal rights.
International transfer
Since we operate globally, it may be necessary to transfer data, including Personal Information, to countries other than the one in which the information was originally collected. We ensure that such transfers comply with applicable data protection laws, and we use legally approved transfer mechanisms, such as Standard Contractual Clauses (SCCs) or rely on adequacy decisions by relevant authorities, to protect your data during these transfers.
For how long we retain Personal Information
We retain the Personal Information that we collect from our Users for as long as it is relevant based on the purpose it was collected for. Retention periods will be determined taking into account the type of information that is collected, the purpose for which it is collected, bearing in mind the requirements applicable to the situation and the need to destroy outdated, unused information at the earliest reasonable time. Under applicable regulations, we may keep records containing Users' Personal Information, account opening documents, communications and anything else as required by applicable laws and regulations.
We may rectify, replenish or remove incomplete or inaccurate information, at any time and at our own discretion.
Minors
Our services are not intended for use by individuals considered minors under the laws of the country of residence, and we do not knowingly collect personal information from such individuals. By using our services, you confirm that you are not a minor. If we learn that we have mistakenly collected personal data from a minor without verified parental consent, we will take steps to delete that information. If you suspect that we may hold information about a minor, please contact us please contact us directly at: hi@bookbyanyone.com, so that we can review the matter and response in accordance with applicable data protection requirements.
Your privacy rights
Certain jurisdictions provide Users with certain statutory rights to their Personal Information. Subject to exemptions provided by law, and with proper identification, you may have the right to certain actions to your Personal Information such as:
Right to verify your Personal Information (to access, delete, change or update any Personal Information relating to you. For example, if you believe that your Personal Information is incorrect, you may ask to have it corrected or deleted);
Right to see what Personal Information about you we have;
Right to request that we erase Personal Information about you (subject to any other legal obligation that may require us to keep that information);
Right to restrict us from processing Personal Information pertaining to you (for example, you may request that we will stop using or sharing your Personal Information with third-parties);
Right to opt out or withdraw your consent to the processing of your Personal Information.
Right to export Personal Information in a portable format;
Right to file a complaint and to challenge or appeal decisions we make regarding the processing of your Personal Information.
If you wish to exercise any of these rights, contact us at: hi@bookbyanyone.com. When handling your request, we will ask for additional information to confirm your identity (which may include Personal Information). However, please note that if you choose not to allow us to process your Personal Information, we may be prevented from providing our Website.
Please note that these rights are not absolute and may be subject to our own legitimate interests and regulatory requirements.
If you wish to raise a complaint on how we have handled your Personal Information, please contact us directly at: hi@bookbyanyone.com
If you are not satisfied with our response or believe we are collecting or processing your Personal Information not in accordance with the laws, you can file a complaint to the applicable data protection authority.